Protecting your family, in our Hometown, for a LIFETIME!

Protect Your Home with Trusted Roofing Experts - Reliable Repairs, Replacements, and Maintenance for Your Peace of Mind!

Roofer in North Charleston, SC

Have you ever taken a second to really think about how important your home's roof is to your health and safety? It's so much more than a simple hat for your house. It protects you from the elements like rain, sleet, snow, and wind. It helps keep you and your family warm in the winter and cool in the summer. Those harmful pests and critters you see roaming around your property? Your roof helps keep them away from your family, too.

When you take those points into account, it becomes clear that your home's roof is crucial for year-round well-being and comfort. So, when your roof is nearing the end of its life, or it needs maintenance or repairs, hiring a reliable roofer in North Charleston, SC is an investment you shouldn't pass up. For homeowners and business owners, only the best and brightest roofing experts will do when FULL_SC it comes to their family's happiness and safety. That's why they call on Hometown Roofing to handle all their repair, replacement, and maintenance needs.

The Hometown Roofing Difference

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Hometown Roofing has been the top choice for roofing services in FULL_SC for years. As locals of the Lowcountry, we pride ourselves on being more than just a roofing company. We're your friends and neighbors. As a family-owned business, integrity, hard work, and personalized service are at the forefront of our values. We believe in providing our loyal customers with the highest quality work completed by experts in their respective fields. Why? Because that's the way we would want to be treated, too.

At the end of the day, we strive to treat our customers with respect, confidence, and understanding. Our goal isn't to rip you off or charge you an arm and a leg for our residential or commercial roofing services. As an Owens Corning CONTRACTOR, our goal is to work hard and provide you with a long-lasting product that you will love for years to come. It's really that simple. When you choose Hometown Roofing, you can rest assured that you'll get the highest quality roofing services in FULL_SC, such as:

  • Roof Repair in North Charleston, SC
  • Roof Replacement Services
  • Roof Maintenance Services
  • Emergency Roofing Services
  • Roof Inspection Services
  • Commercial Roofing Services
Roofer North Charleston, SC

The Hometown Roofing Process

Whether you're in need of a complete roof replacement in North Charleston, SC, or minor roof maintenance, our process starts with an in-depth consultation and ends with a smile on our face.

Consultation

Consultation

At the consultation stage, we have a meeting with the client to talk about their roofing needs and evaluate the property. Based on our expertise, we provide recommendations to ensure the best solution for the client's specific roof replacement, repair, or maintenance requirements.

Detailed Proposal

Detailed Proposal

In the detailed proposal stage, we create a comprehensive document that outlines the scope of work relating to your roofing project, the materials to be used, project timeline, and estimated costs. This provides the client with a clear understanding of the roofing project, enabling them to make informed decisions.

Project Installation

Project Installation

During the project installation phase, our team of licensed experts executes the previously agreed-upon plan. We install or repair the roofing system with unmatched confidence and experience while always adhering to industry standards, safety protocols, and local laws. During this process, we strive to stay in touch every step of the way so our clients are always in the loop. We then complete your roofing project within the specified timeline so that clients experience minimal disruptions to their daily lives.

Final Inspection

Final Inspection

When it's time for the final inspection of your roofing project, our roofing contractor's work is thoroughly examined to ensure it meets our high standards and our client's roofing needs. If there is additional work to be done, we'll finish up the project ASAP. If our client has questions or concerns, we always address them before heading home. That way, our customers can rest easy at night knowing they have a reliable, well-maintained roof over their heads.

Protect Your Home or Business with Roof Repair in North Charleston, SC

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Living in FULL_SC means experiencing unpredictable weather patterns. Bright and sunny skies can quickly turn into heavy rainfall, which can cause damage to your roof. That's why it's important to have a reliable roofing company to perform expert repairs when needed.

Whether you suspect damage has been done to your roof or you want preventative maintenance, Hometown Roofing is here to handle the hard work for you. A thorough roof inspection is the first step in understanding your repair needs. Our team will then repair any damage, like weather-worn shingles or roof leaks, to ensure your family is safe and protected.

Some of the most common roof repairs we provide for homeowners and business owners include the following:

  • Torn or Damaged Shingle Repair and Replacement
  • Tile or Shingle Replacement
  • Roof Shrinkage Issues
  • Roofing Leaks
  • Ventilation Issues
  • Pooling or Standing Water
  • Storm Damage Repair
  • Damaged Gutter Repair
  • Roof Flashing Repair
  • Much More
Roof Repair North Charleston, SC

Don't wait until it's too late to schedule repairs - your roof might only be one or two FULL_SC storms away from needing more than simple maintenance or repairs! FULL_SC homeowners and entrepreneurs trust Hometown Roofing for their roof repairs because we:

Prioritize Safety

We put a lot of stock in the ethos of "Safety first before everything." As licensed contractors with years of experience, our roofers have the tools and training to repair your roof without you needing to worry about their safety. Of course, your safety is of utmost importance, too. Hiring an experienced professional saves you from putting yourself and your family in a compromising situation that could involve hospitals, doctors, and injuries.

Because the truth is, roof repairs usually require climbing ladders, balancing on high roofs, and working under pressure. Those aren't things an average homeowner looks forward to. By working with Hometown Roofing, you're leaving the difficult work up to highly trained experts, so you can focus on your family, not recovering from an injury sustained from DIY roofing.

Have Extensive Roofing Experience

You can tell whether a roofer is worth hiring by asking them about their roofing experience. The very best roofers usually have years, if not decades, of professional experience. Those years working up on roofs out in the sun is priceless for homeowners and business owners who want the best roofing service. At Hometown Roofing, our contractors have extensive knowledge and experience, both in advanced applications and basic roof repair theory. Unlike some roofers, Hometown Roofing team members have real-world experience and certifications - something that no amount of reading or watching YouTube videos will provide.

Maintain Warranties on Roofing Products

As a homeowner or business owner, you want every assurance that your new roof or roofing products will last for the long haul. That's why we're proud to provide a 50-year manufacturer warranty and a 20-year labor warranty on all new asphalt architectural shingle roofs. We also provide a 20-year labor warranty on all new standing seam metal roofs and a 10-year labor warranty on new tuff-rib metal roofs.

Provide High-Quality Roofing Craftsmanship

Our team at Hometown Roofing is dedicated to delivering exceptional roof repairs and top-notch service. We take pride in our work and strive for excellence when repairing, replacing, or installing roofs in FULL_SC. We understand that even the smallest details matter, which is why we thoroughly inspect our work to ensure the highest quality. Our main objective is to surpass your expectations with true roofing expertise, not just average service. For long-lasting roof repairs, trust the professionals at Hometown Roofing.

Roof Replacement North Charleston, SC

Reliable Roof Replacement in North Charleston, SC

When it comes to getting a new roof for your home, you want to make sure it's done right. That's why you need licensed professionals to handle the complex and intensive process. It may seem like a big investment, but the long-term benefits are worth it. You'll enjoy increased safety, comfort, and a higher home value. At Hometown Roofing, we're the go-to company for roof installations in FULL_SC.

Our experts have completed hundreds of successful projects, and we hold ourselves to the highest standards for product longevity, customer satisfaction, and quality craftsmanship. Whether you're looking to upgrade your roof or need a replacement due to damage, we've got you covered. We specialize in many types of roof replacement projects, including:

  • Asphalt Roofs - Cost Effective, Popular, Versatile, and Appealing
  • Metal Roofs - Long Lasting, Low Maintenance, Energy Efficient, Superior Protection
  • Commercial Flat Top and TPO Roofs - Durable, Energy Efficient, UV and Chemical Resistant, Purpose Built for Your Business

When Is It Time to Replace Your Roof?

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At Hometown Roofing, one of the most common questions we get is, "How do I know when it's time to replace my roof?" That's not always an easy question to answer since every roofing structure and every roof replacement scenario is slightly different. Roofs endure harsh weather conditions like extreme heat, strong winds, freezing temperatures, and heavy rainfall, which can damage their protective layers. Although some roofs can last up to 25 years, shingles and other materials may deteriorate over time and become brittle, crack, tear, or disintegrate. While it can be challenging to assess the condition of your roof from the ground, these signs may help you determine when it's time for roof replacement in North Charleston, SC.

Begin Looking Indoors

It might seem counterintuitive to look for signs of disrepair inside your home, but rooms like your attic can show signs of damage much better than outside areas. Be sure to grab a powerful flashlight first and look carefully for streaks, stains, and drips. Also, keep an eye out for light beams poking through the top of your house. If you see these signs, there's a good chance your roof has leaks and should be replaced.

Cupped, Clawed, or Curled Shingles

You'll need a good view of your roof to check for these red flags, which are telltale signs that your roof is near the end of its life. Curling and cupping look alike and manifest with the ends of your shingles peeling away and pointing up. Clawing happens when the middle of a shingle lifts up while its ends stay attached to the roof. None of these conditions are good, so if you spot them, know that it could be time for a roof inspection.

Age of Your Roof

How old is your roof? If it's more than 25 years old, chances are it's on its way out. The average lifespan of an asphalt roof is 20-25 years. When that time frame passes, you should consider looking at replacing your worn-out roof.

Friends in Your Neighborhood are Replacing Roofs

If you're driving around your neighborhood and notice one or more roofers in North Charleston, SC, make a mental note to inspect your roof. It's common for houses in neighborhoods to be constructed at the same time, with the same materials purchased in bulk by the builder. As a result, the roofs of these homes tend to deteriorate at a similar rate. With that in mind, if you observe your neighbors replacing their roofs, it may be a sign that you should consider doing the same.

Your Roof is Sagging

A sagging roof is a sign of structural problems and may require a new roof installation. This problem is typically caused by water damage or a broken rafter, and it's important to have a licensed and insured roofing company, like Hometown Roofing, address the issue. To properly diagnose the problem, the contractor may need to remove the shingles and plywood sheathing underneath.

Roofing Contractor North Charleston, SC
Roof Repair Service North Charleston, SC

Emergency Roof Repair in North Charleston, SC

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Hometown Roofing is available to assist when disaster strikes. We recognize that roofing emergencies can occur at any time, so we provide 24/7 emergency roofing services to homeowners in our community. Here is an overview of the critical emergency services we offer:

Available 24/7
Available 24/7

When you're in a roofing emergency, Hometown Roofing is always here to help. Our expert team is available 24/7 to respond quickly and professionally to any crisis. We understand that your home's safety is your top priority, and we're committed to mitigating damage and providing peace of mind during difficult times.

Help with Insurance Claims
Help with Insurance Claims

Dealing with insurance claims can be overwhelming, especially after a disaster. That's why Hometown Roofing offers assistance navigating the complicated process of working with your insurance company. We'll help you document the damage and submit the necessary paperwork to your insurance provider, ensuring a smoother and more successful claim.

Emergency Roof Tarping
Emergency Roof Tarping

If your roof has suffered severe damage and can't be repaired immediately, our emergency tarping service can provide temporary protection from further harm. This solution will safeguard your home from the elements until repairs can be made. Trust Hometown Roofing to keep your home safe and secure in any roofing emergency.

Storm Damage Repair
Storm Damage Repair

When severe weather hits, your roof can take a beating. From losing shingles to damaging the structure, it can leave your home vulnerable. That's where Hometown Roofing comes in. We offer quick and reliable storm damage repair services to ensure your roof is safe and secure once again.

Stabilize Your Home's Structure
Stabilize Your Home's Structure

If your roof has been severely damaged by a fallen tree or other catastrophic event, call Hometown Roofing ASAP. Our team is here to help. We'll stabilize your roof, preventing any potential collapse or further damage, helping provide peace of mind and comfort in a trying time.

Remove Debris
Remove Debris

After a storm, your roof can be covered in debris that may cause additional damage if left unattended. Our experienced professionals are equipped to safely remove any debris, ultimately preserving the lifespan of your roof.

Temporary Roof Repair in North Charleston, SC
Temporary Roof Repair in North Charleston, SC

Sometimes, extensive repairs to your roof can't be completed immediately after an emergency. Our team of roofing experts can provide a temporary fix so that your home is safe, dry, and protected from more damage.

Repairs for Emergency Leaks
Repairs for Emergency Leaks

When your roof sprouts a leak suddenly, it can be catastrophic. Hometown Roofing professionals will locate the source of your leak and provide a quick, effective solution to your problem.

Emergency Roof Inspections
Emergency Roof Inspections

When a severe weather event or other emergency incident occurs, you may need a roof inspection to assess the totality of your damage. Hometown Roofing inspections identify needed repairs. That way, you plan for the next steps and do what's necessary to protect your roof and your family.

Our Customer Reviews

Hometown Roofing: FULL_SC's Premier Choice for Quality Roofing Services

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Hometown Roofing was born out of a rich legacy and a steadfast commitment to quality. Unlike many roofing companies in FULL_SC, we stand by the ethos of doing everything right and never cutting corners. We extend that commitment to your home, whether you need minor roof repairs, a total roof replacement, or something in between. Contact our office to schedule your initial consultation today.

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132 E 2nd N St, Summerville, SC 29483

Latest News in North Charleston, SC

Community cats removed from North Charleston Home Depot, caregivers demand answers

NORTH CHARLESTON, S.C. (WCSC) — Questions are growing after several community cats that had been living for years near a North Charleston The Home Depot suddenly disappeared.Caregivers say the cats weren’t just strays — they were part of a managed colony under a trap-neuter-return program, where animals are sterilized, vaccinated, and returned to the area they know.For Jennifer Conlon, those cats became part of her daily life.“They’ve been with us for years. We’ve spent so much time fi...

NORTH CHARLESTON, S.C. (WCSC) — Questions are growing after several community cats that had been living for years near a North Charleston The Home Depot suddenly disappeared.

Caregivers say the cats weren’t just strays — they were part of a managed colony under a trap-neuter-return program, where animals are sterilized, vaccinated, and returned to the area they know.

For Jennifer Conlon, those cats became part of her daily life.

“They’ve been with us for years. We’ve spent so much time fixing them, feeding them…they have homes here,” Conlon said.

But recently, she says, that routine was disrupted.

“A couple of them disappeared… and we found out they were trapping them over at Home Depot,” she said.

Advocates say posts began circulating online, alleging that a trapper had been hired to remove cats from the property.

Maggie Cloninger, president and co-founder of Hope for Feral Hearts, says there are still more questions than answers.

“There was a post in a private group saying this Home Depot had set out traps to remove colony cats that have lived here for years… and we haven’t been able to confirm where they went,” Cloninger said.

In a statement to Live 5 News, Home Depot acknowledged the situation, saying in part that it has asked the store to stop working with the trapper involved.

Still, caregivers say the biggest concern remains the cats’ whereabouts.

Under Charleston County ordinance, free-roaming cats that are part of a managed TNR program are allowed to remain in the community if properly cared for.

Animal welfare experts say those programs are designed to reduce overpopulation and stabilize colonies over time.

“Spaying and neutering these cats and returning them where they live… it prevents more from moving in. It’s what actually controls the population,” a representative with Charleston Animal Society said.

Advocates say if cats need to be removed, there is typically a process involving animal control, microchip checks and relocation to a verified rescue or sanctuary.

They say it’s unclear whether those steps were followed in this case.

Cloninger says relocating cats improperly can put them at serious risk.

“They rely on caregivers for food and shelter… so putting them somewhere unfamiliar—they don’t know how to survive. Right now, they could be fighting for their lives,” she said.

For those who cared for them, the situation is personal.

Until more information is released, caregivers say they’re left asking one question: “Where are the cats?”

Charleston residents get a look at designs for affordable housing, but are skeptical about feedback

CHARLESTON — Community members got their first real glimpse at potential designs for future affordable housing that city staff and architects from Europe and Savannah have been working on this week.The $125,000 week-long design effort is part of Mayor William Cogswell’s housing initiative called Project 3500 that aims to add 3,500 new affordable units by 2032 and redevelop wide swaths of the peninsula.Most onlookers March 18 marveled at the sketches and mock-ups that embrace Charleston’s historic charm. But so...

CHARLESTON — Community members got their first real glimpse at potential designs for future affordable housing that city staff and architects from Europe and Savannah have been working on this week.

The $125,000 week-long design effort is part of Mayor William Cogswell’s housing initiative called Project 3500 that aims to add 3,500 new affordable units by 2032 and redevelop wide swaths of the peninsula.

Most onlookers March 18 marveled at the sketches and mock-ups that embrace Charleston’s historic charm. But some expressed concerns about whether longtime low-income residents currently living at sites the city is targeting will be displaced.

Others wondered whether those residents might not have been able to attend the 5 p.m. weekday event held at the city’s Dock Street Theater downtown.

“This is very much still a work in progress,” Cogswell said adding that critiques about the accessibility of the location were valid.

Before any of the designs are finalized, Cogswell said city staff will go on the road and take them to the neighborhoods where residents will be most impacted.

To meet the city’s ambitious housing goal, Cogswell wants to redevelop nearly 100 acres across the peninsula combining properties the city owns with Charleston Housing Authority sites that were already earmarked for redevelopment, along with land the county owns along Morrison Drive.

Cogswell brought in architects and designers he and other city leaders met during a tour of Europe late last year to help plan and design the targeted sites into communities of density-packed, smaller buildings that look like downtown Charleston, rather than the tall boxy apartment complexes that have popped up along the upper peninsula.

“I’m gravitating toward the designs that keep it looking historic,” said Bri Meyer, a student blacksmith at the American College of the Building Arts. “Beauty shouldn’t dictate what you can afford.”

The city hopes developers, who will eventually take the designs and build them, will partner with the college in an effort to keep building costs down and also keep that future skilled workforce local.

Cassandra Stilley, who is studying stonemasonry, said the city is taking a novel approach by considering historic designs and materials to make new spaces where you can’t tell which apartment is affordable and which is “high end.”

City says it wants feedback, but how will it be documented?

Cogswell began the March 18 open house by saying that the design teams wanted feedback. But there was no way to record any suggestions, compliments or critiques residents brought. Cogswell said they were listening and would incorporate the verbal feedback as they move forward.

On March 16, at the kick-off event, Cogswell was caught off guard when the audience members asked questions about costs and the potential displacement of residents living at the targeted sites.

“It doesn’t feel true to genuine feedback,” said Lin Jay, an organizer with the Friends of Gadsden Creek.

Only a few acres remain of the once vibrant tidal creek that runs near Gadsden Green, one of the housing authority properties that is being redesigned. Jay said mock-up panels on display showed part of the remaining creek filled in and built over, which she said is alarming.

She’s less interested in the designs and called it “shiny stuff.” Her focus is wanting to preserve the natural amenity that the creek provides to the community surrounding it.

“I don’t think anyone’s against affordable housing,” said Margaret Ling, who lives near the Wagner Terrace neighborhood. “But are we actually listening to the people who live there?”

Cogswell has said that adding nearby city properties to the mix allows for a staggered build out, which will also help ensure that those currently living in Housing Authority properties won’t be displaced while the re-development happens.

“This effort is about creating housing that reflects Charleston and works for the people who call it home,” Cogswell said in a statement the city sent after this story published online. “We are committed to a thoughtful process, and we look forward to hearing from residents in the weeks ahead.”

The city plans to distribute comment cards at the final workshop on March 20, launch an online feedback form to collect input from residents across the city, and bring the preliminary design concepts directly into neighborhoods through a series of community meetings and pop-up events, according to the news release.

The week-long workshop will end March 20 with a wrap-up presentation where the design team will show the week’s progress and discuss next steps. That event starts at 5 p.m. at Dock Street Theater, 135 Church St.

Editor’s note: This story has been updated to reflect the updated location of the final workshop on March 20, and the city’s response to how it will handle feedback going forward.

Community baby shower draws 1K families in North Charleston

NORTH CHARLESTON, S.C. (WCSC) — More than 1,000 families attended a community baby shower Saturday, with some arriving hours in advance, as Molina Healthcare of South Carolina and community partners distributed supplies to new and expectant parents.Over 5,000 diapers, baby wipes, baby clothing and food were distributed at the event. The Charleston Hispanic Association also gave out more than 10 tons of free food. Participants gathered information about maternal health resources and Molina member benefits.Molina Healthcare...

NORTH CHARLESTON, S.C. (WCSC) — More than 1,000 families attended a community baby shower Saturday, with some arriving hours in advance, as Molina Healthcare of South Carolina and community partners distributed supplies to new and expectant parents.

Over 5,000 diapers, baby wipes, baby clothing and food were distributed at the event. The Charleston Hispanic Association also gave out more than 10 tons of free food. Participants gathered information about maternal health resources and Molina member benefits.

Molina Healthcare of South Carolina organized the event in partnership with Healing Hurts Ministries, the Charleston Hispanic Association and Learn4Life.

David Irizarry, senior growth specialist for community engagement at Molina Healthcare, said two out of every five families skip a meal to pay for diapers.

“Today when you come out and you look around and you see moms smiling, and families coming together, it fills our heart, because we know these events are making a difference,” Irizarry said.

Dr. Tamela Brown, principal of Learn4Life High School Charleston, said the event brought the community together.

“It’s just a beautiful blend of community partners and education where our community can come in and get what they need,” Brown said.

Learn4Life is a tuition-free, nonprofit public school that provides students with learning opportunities, life skills and career training. To learn more about it, head to the Learn4Life website.

Nefateri Smalls, executive director of Healing Hurts Ministries, said the turnout reflected the scale of need in the community.

“I always have an expectation for the lives that we’re going to impact. But when I see them in numbers, it just lets you know that the need is not only great but that they recognize that there’s someone there that’s going to walk alongside them. So this, it really makes my heartbeat,” Smalls said.

The event comes as financial pressure on families continues to grow. According to data from the National Diaper Bank, the cost of diapers has increased by more than 20%. Rising gas and grocery prices have added to the strain on expectant families.

North Charleston Fire Museum set to close and visitors take final trip down memory lane

NORTH CHARLESTON, S.C. (WCIV) — Laughter echoed through the halls of the North Charleston Fire Museum this week, even as visitors grappled with the bittersweet reality that the beloved attraction will soon close its doors for good.City officials announced Thursday that the North Charleston Fire Museum will shut down in less than 10 days, prompting families, firefighters, and longtime supporters to stop by for one final visit.Despite the news, the atmosphere inside the museum was far from somber. Children had a chance to e...

NORTH CHARLESTON, S.C. (WCIV) — Laughter echoed through the halls of the North Charleston Fire Museum this week, even as visitors grappled with the bittersweet reality that the beloved attraction will soon close its doors for good.

City officials announced Thursday that the North Charleston Fire Museum will shut down in less than 10 days, prompting families, firefighters, and longtime supporters to stop by for one final visit.

Despite the news, the atmosphere inside the museum was far from somber. Children had a chance to explore while parents watched them soak in hands-on lessons about fire safety and history.

“It would just be really good to keep it open,” said visitor Avry Dearie, who toured the museum with family members.“I feel good that we can come here before it closes and we didn’t come here too late and it’s already closed.”

For many families, the museum was more than just a collection of fire trucks—it was a place of tradition and connection. Visitor Kettley Kyre said bringing her grandchild to the museum had become a regular thing they did.

“I always pick him up from his mama and I would say, ‘Hey, let’s go see the fire trucks,’” Kyre said. “And he loves them.”

Beyond nostalgia, the museum served an important educational role, especially for children learning how to stay safe in emergencies. Interactive exhibits taught visitors about smoke detectors, fire escape plans, and what to do if a fire ever breaks out.

“We like to see the plans with smoke detectors, and we like to see fire escape plans so we can be ready if it ever happens,” Dearie said.

Local firefighters say the museum played a crucial role in connecting with the community in ways traditional classroom visits cannot.

“It’s a little more interactive than us coming to the schools,” said firefighter Kyle Goceliak. “The kids might grasp what we’re saying to them, but here they get to play with stuff and actually put their hands on it.”

As the countdown to closure continues, city officials announced anyone can visit the museum until its closing date, Feb. 14.

North Charleston housing coordinator to help move people into homes

NORTH CHARLESTON, S.C. (WCSC) — North Charleston is facing a housing crunch and city leaders say the need to act is urgent.“Let’s get these people from under these bridges. Let’s get these people from under these dilapidated homes. Let’s get these people off the sidewalks. Get them in these buildings,” Mayor Reggie Burgess said.In response, the city has created a new, hands-on position aimed at helping residents find housing faster. North Charleston’s first-ever housing coordinator work...

NORTH CHARLESTON, S.C. (WCSC) — North Charleston is facing a housing crunch and city leaders say the need to act is urgent.

“Let’s get these people from under these bridges. Let’s get these people from under these dilapidated homes. Let’s get these people off the sidewalks. Get them in these buildings,” Mayor Reggie Burgess said.

In response, the city has created a new, hands-on position aimed at helping residents find housing faster. North Charleston’s first-ever housing coordinator works directly with people searching for homes, tracking down available units and making sure vacancies don’t sit empty while families remain on waiting lists.

Karen Thrower was recently hired to fill that role.

“The job entails helping people, that’s it in a nutshell,” Thrower said. “My whole responsibility is to connect people to housing, which means I also need to connect them to developers. Those are the two things. This is a job about connecting people to resources.”

Thrower works directly with seniors, people experiencing homelessness, and low-income families. Much of her work involves walking residents through applications and stepping in when paperwork or eligibility issues stall the process.

She says one of the biggest obstacles residents face is simply knowing where to start.

“The biggest barrier, number one, is where do they go?” Thrower said. “A lot of people call, just in the short time that I’ve been here, asking, ‘Who can I talk to? Where can I go?’ I don’t know. A gentleman called today looking for housing for his 75-year-old mother. He said, ‘Are there any senior facilities, senior apartments that I can find? Where do I go to find those?”

The demand for housing in North Charleston remains high. Nearly 4,500 people are currently on the waitlist for one- and two-bedroom units through the North Charleston Housing Authority, which operates about 600 units across the city.

Thrower says part of her role is making sure residents are connected to organizations and services they may not even realize are available.

“They’ll begin to see a greater level of connectivity to nonprofits that serve individuals who are unhoused, who are medium to low income,” she said. “The job is to, again, begin to connect people to the resources that they normally don’t know where they are.”

City leaders acknowledge the new role won’t solve the housing shortage overnight. But they believe having a dedicated person focused on housing navigation can help move people into homes faster and reduce the number of units sitting empty across the city.

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